We understand that you might need to return something to us for a number of reasons. Please contact us before sending anything back.
Items must be returned to us via tracked postage or courier. Without a verifiable tracking number, you accept full risk of the item not reaching us. Returns not received by us will not qualify for replacement or refund.
1. You changed your mind
We offer a 30 day return policy for change of mind. That means if you are not satisfied with your purchase, you are welcome to return it to us up to 30 days after you received it for your choice of exchange or full refund (excluding 10% restocking fee), excluding original delivery costs.
A 10% restocking fee applies on all items
All returned items must be in brand new, unused condition, in their original shipped packaging, and include all parts and accessories. Where returned items are not received by us in brand new condition, we will return them to you once you pay us the cost of redelivery to do so.
Return shipping costs are non-refundable. For exchanges, we will cover the cost ofsending a replacement product back to you.
2. The item arrived damaged or missing parts
All orders leave our warehouse in brand new undamaged condition. If your item arrives damaged or missing parts, we will gladly replace it for you (or if stocks are exhausted, refund you in full) and reimburse you for any return shipping costs you incur to return the item to us. Please send us a copy of the receipt for any shipping costs you incur.
All claims for damaged items must be made within 2 business days of receiving your order. It is important that you open your order as soon as you get it, and notify us immediately if there is any damage.
Please take photographs of any damage and send them to us before sending the item back, as we need to report damage to our insurer, delivery courier and warehouse.
Click Parts Australia has a wide range of automotive parts. With full access to leading Australian exhaust manufacturers as well as others we ensure that you can get the best parts for your pride and joy. If you can’t find what you’re looking for send us a message and we will look further into what you need.
$10 delivery to most metro areas (bulky items, QLD & W.A maybe excluded)
$60 - $160 for country areas (please check on the cart page)
Approximate Delivery Times
Melbourne: 1-3 Business Days
Sydney/ACT: 1-3 Business Days
Brisbane: 1-3 Business Days
Adelaide: 1-3 Business Days
Perth: 4-9 Business Days
Country & Remote Areas: 4-16 Business Days
PLEASE NOTE: REMOTE & COUNTRY AREAS MAY INCUR EXTRA CHARGES
We want to get your order to you as quickly as possible. Please make sure you provide us with a valid delivery address and contact phone number so we can contact you if there are any issues with your consignment.
We pack every order carefully to ensure it reaches you in good condition. Your order will be sent through Australia Post or one of our preferred couriers.
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